Unlike most of you I didn't have a need for site as my transition was long over by the time I discovered the site. I found it doing research for voice surgery. I already knew that surgery was possible in Korea but I wanted an option closer to home. In addition, I took information on modern HRT. Donna had passed away about a year and a half ago so I was over most of the grief at that point but I was still watching far too much television. The site provided something far better to do with my time and I felt that I was making a difference in at least a few lives.
Almost from the start, I contributed to the site as I felt that if I burned resources such as site hosting and staff to review my posts, I should provide something to help insure the sites survival. It wasn't much compared to what some contributed but it was regular and it was what I could afford. I didn't turn my donations off until Susan indicated she had turned my donations on her side and suggested I turn off my PayPal account.
Cindy was probably one of the best if not the best boss I have worked under and we shared many good and bad times together. She had my back from the start and had it not been for her, I would probably have had the shortest time as a moderator in site history. We still stay in touch and I enjoy it when our schedules sync up so we can chat a little. What she posted is the truth and many of you owe her a good deal to her for keeping the site up so it was there for your transition.
There is much criticism of Susan as the result of her hiding a good deal of herself from the public and the staff. Still, when you look close and don't allow your personal views to cloud your judgement, some of the truth does leak out. In the time I have been on the site, I have never found Susan to tell a lie. What she has released to the staff and the public has always been the truth at least as far as it went.
I have many ideas for improving the site by making some of the guests members and thus improving the revenue to the site. One of these ideas which I have had for a while was more transparency over the cash flow as that was the biggest source of distrust on the site. I had no idea how much was in reserve or if there even was a reserve account. Indirectly I can now see that there was a reserve account that was quite sizable as it has kept the site running for at least 6 months while donations were low. How much is left in the reserve account? I don't know but I don't think it's very much.
There are now cheaper options for hosting a site and we are taking advantage of that. These have just recently become available and they weren't available when Susan started or for a long time after that. The biggest problem has been the size of her data base as by now, it's well over 2TB and options for something that big are just now becoming available. The secondary consideration is that the data base is in her direct control instead of a hosting company. A court order could still obtain it however not without her knowledge.
Is there a better option for running the site? Hindsight is always 100% but given the options available at the time, I think the decisions that were made were the best that could be made.
I never got to know Susan personally. My direct contact with her was limited to a relatively short Skype call and the remainder of my contact was through her posting. My staff badge was pulled and I have been banned from the site. The physical barriers wouldn't stop me from rejoining the site but the fact that I am not welcome does. I will not return until I can post under my own account. It was my actions that resulted in this happening and if I had the same decision to make again, my actions would still be the same.
Do I feel anger for Susan? No, instead I feel pity. Susan has made a personal decision in which she will experience much hardship. I can sleep at night because I know that I did everything in my power to help her avoid it but the final decision wasn't mine to make. I still question if there was more I could have done to help her but I have found nothing more I could have done.
My advice to you is look at Susan's life as a whole. For nearly 20 years she put her money into the site rather than into her transition. By doing so, she helped many accomplish what she was unable to. This was a truth that I saw early on and I found rather disturbing. I did what I could through my donations and contributing my time to help run the site. Her remarks about becoming homeless are very real and I see difficult times ahead for her. If you're unable to feel the pity towards her that I do, at least understand that she is human and as a human is prone to error from time to time as we all are.